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Michelle Hughes Design Privacy and Data Protection Policy

The security of any information you give to me is very important to me.

 

Where is your data is stored?

 

Digitally

On my desktop computer in my studio. I have sole use of this and so your data will never be seen by anyone else.

 

Paper copies

These will be stored safely in a file in my studio.

How long is your data stored for?

In line with self employment business records, I only keep essential and relevant information, for transactions over the past seven years.

 

Mailing list details

I have been gathering my mailing list since setting my business up in June 2016. I have kept records of permission to add people to it.

Your details are stored digitally on a password protected spreadsheet. This is so that I can keep a record of where and when I was given permission to add your details to my mailing list. I am required by law to be able to supply evidence if needed.

I keep paper copies of mailing list sheets filled out at print fairs as proof of permission.

I keep emails digitally if you have confirmed you would like to be on my mailing list by email.

If you have subscribed to my mailing list through my website your details will only be stored within my Wix account.

Their full privacy policy can be read here. https://www.wix.com/about/privacy

I use MailChimp to create my newsletters. This in an online tool to create them. For me to be able to send regular newsletters, your name and email address are input and saved within my account. MailChimp require two-step authentication for me to log on. This means that as well as putting in my username and password. The site also texts a verification number to my phone, so that I can log in.

Their full privacy policy can be read here. https://mailchimp.com/legal/privacy

 

I only ever use your details to keep you up to date on things like:

  • New print designs

  • New design projects

  • Exhibitions

  • Information about how designs are created

  • Workshops

  • Special offers

  • I will make sure my contact with you is relevant, based on the information you give me.

You can opt out at any time clicking on the unsubscribe button at the bottom of my newsletters or contacting me directly.

 
Website and subscribing to my website

My website is build using Wix. If you have subscribed to my website your details will only be stored within my Wix account. Their full privacy policy can be read here. https://www.wix.com/about/privacy

Customer order details for prints and related products

I keep copies of the digital or paper receipts given for the purchase of any products.  These may contain your name, contact number, address and email. This is so I can get in touch when your purchase is ready. Unless you have asked to me on my mailing list, I will not contact you for any other reason.

 

Workshops

If you have booked onto one of my workshops I will ask you to fill out a booking form. I will only contact you with information about the booked workshop.

After my workshops I usually ask for your course feedback on the day. I will only add you to my mailing list if I have your permission on this form and supplied your details. I will only use photos and testimonials from this form if you have ticked that I have persimmon to do so.

Testimonials

I will only use testimonials with your consent. I will only display your name and business. I will not disclose any other details.

Graphic Design and Commission Clients

I keep a copy of client's company name, names, address, email and telephone number on a spreadsheet on my desktop computer. This is for my reference only and is not shared with or sold on to anyone.

I save telephone numbers and email addresses on my mobile phone. These are also saved in my contact list on my email account. Both are password protected.

I will only contact you if we are working on a current project, you have expressed an interest in working together on a project or as follow up to see if I can help with any other graphic design services at a later date.

I will not contact you for any other reason.

 

Quotes and invoices

Quotes and invoices contain your contact details. I will not share these with anyone.

Third party suppliers

I use reputable third-party business where need.

For credit card payments I use iZettle. They will only receive information needed to verify and authorise your payment card and to process your order. The iZettle privacy policy can be read here: https://www.izettle.com/gb/privacy-policy

For posting prints and products I use the Post Office or another reputable courier service. They will only require a name and address.

In the future, should I use a third party accountant, they will have access to the invoice details.

 

Data Breach Policies

If under unforce circumstances my business is subject to a data breach and I think that my customer personal data has been compromised i will contact you immediately. I will recommend that you should reset online passwords to accounts, and any other pertinent information that is related to the breach.

 

Other info

I will never pass your personal details to anyone for them to use for their own marketing purposes.

I never purchase date sets lists.

 

Contact

For any queries about my policies or your date, please contact me via email.

My company details are:

Michelle Hughes Design

York, UK

For my own personal privacy I prefer not to disclose my full address, email and telephone number online.

 

Privacy Policy updated 7 April 2018