Terms and Conditions
GENERAL
This website is operated by Michelle Hughes. Throughout the site, the terms 'we', 'us' and 'our' refer to Michelle Hughes. Michelle Hughes offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our 'Service' and agree to be bound by the following terms and conditions ('Terms of Service', 'Terms'), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
This website is hosted on the Wix.com platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Cookies
Cookies are small text files we put in your browser to monitor how our site is used but they do not contain personal information and cannot tell us who you are.
Please see my Privacy Policy to see how cookies are used on this website.
By accessing this website you are consenting to the way information is collected and used, as described within this Privacy Policy.
If you do not want to use 'cookies', most Internet browser programs will permit you to turn them off. If you do this, you will still be able to access our site as normal but some processes such as those outlined above that depend on cookies may not work properly.
Copyright notice
All rights, including copyright, for this website are owned by or licensed to Michelle Hughes.
Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Michelle Hughes.
About us
Michelle Hughes Design is a sole trader, registered in the UK.
ONLINE SHOP
Payment methods
Payment can be made by credit card. Payment is deducted when we process your order. If your payment cannot be authorised for any reason we will tell you. Full title to the goods purchased will only pass to you once full payment has been received by us.
Prices
We reserve the right to alter prices at any time. It may be necessary to change prices either up or down, from time to time.
Receipt of order confirmation
Once you have placed an order with us you will receive a receipt confirmation email. This should be kept in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email please contact michellehughesdesign@outlook.com or telephone us on 07808 472379 and we will investigate and confirm that your order has been placed successfully.
Availability of goods
All items are subject to availability. We will inform you as soon as possible if goods you have ordered are not available.
Delivery
Please see my Delivery and Returns page for details.
Returns, exchanges and refunds
Please see my Delivery and Returns page for details.
Colours
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Linocut printing is a handmade process and variation in colour and detail will occur. This adds to their individuality by making each print unique.
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Original prints are scanned and digitised or photographed. I do my utmost to ensure these reflect the colours in the original print. While every effort has been made to show items accurately on our website, slight variations in colour may occur. There may be variations in colours depending on the calibration and settings of individual computer screens.
Sizes
All measurements quoted are approximate.
WORKSHOPS
In-person workshops are held in my York studio.
How to book
The full payment and booking form is required to confirm the booking. Please email michellehughesdesign@outlook.com for a booking form.
Refunds and cancellations: In-person workshops
Cancellation or changes by you
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If you need to cancel your place on a course please get in touch.
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Cancellations 4 weeks prior to the start date: You will be offered a place on one of my other workshops or a refund of 50% of the workshop fee.
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Cancellations within 4 weeks of the start date: Unfortunately I am unable to offer refunds if the period of notice given is less than 4 weeks.
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You should consider taking out your own cancellation insurance, particularly if you are travelling from a distance and booking your own accommodation.
Cancellation or changes by Michelle Hughes Design
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If your workshop is cancelled due to a Covid related issue or rare unforeseen circumstances I will work with you to rearrange an alternative date that is mutually suitable. If this isn’t suitable, a full refund will be given.
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If COVID restrictions at the time cause your course to be cancelled, you will of course receive a full refund.
What is included on workshops
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Tea, herbal teas and coffee are included. Cake is provided at the end of the day.
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It is your responsibility to inform us of any dietary requirements for cake. We will accommodate as much as possible. If you require a specific type of milk for drinks, please bring this with you.
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Lino cutting equipment will be provided for each student to use on the day. This included lino cutters and rollers. Two pieces of soft cut lino will be provided, one piece to practise test cutting and one piece for your final linocut print.
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A reasonable amount of paper and ink will also be provided.
What is not included on workshops
Lunch is not provided. Please bring a packed lunch.
Pre-course details
I will send pre-course details 2 weeks before the workshop date.
Workshop age limit
Not suitable for children under the age of 18 due to sharp tools.
Suitable clothing
I use oil based inks which will stain clothing. Please wear old clothes. Aprons will be provided.
Workshop location
Workshops will be held in my studio in Holgate, York. There is free on street parking. Please be considerate of neighbours when parking. Bikes can be stored securely in my carport.
Privacy policy
I will never sell your data and I promise to keep your details secure. At Michelle Hughes Design, I will only contact you about the workshop. By providing your details you agree to being contacted by me.
For further details of how your details are used and stored see my ‘Privacy policy’ on my website.
Workshops - Covid-19 precautions
Everyone's safety is my main priority. I have put in place a number of changes to ensure a safe, healthy and welcoming studio. Please read the details here. By returning this booking form you confirm that you have read these and will return the pre-workshop COVID-19 questionnaire when it’s sent prior to the workshop starting.
Lateral flow tests
I will be giving demonstrations and one to one advice throughout the day, which will require close contact in order to see properly. I will do a lateral flow test 24 hrs before each workshop. Please do a lateral flow test prior to attending the workshop. From 1st April 2023 lateral flow tests will no longer be required.
GIFT VOUCHERS
Gift vouchers purchased from Michelle Hughes Design can be redeemed against in-person workshops in my studio, linocut prints and cards. They can not be used against my online courses, as they are hosted by a third party.
The person buying a workshop voucher is responsible for informing the recipient about the terms and conditions, including the cancellation policy for in-person linocut workshops.
ONLINE COURSES
My online courses are hosted by a third party, Thinkific.com. They provide us with the online platform that allows us to sell our online courses and services to you. For the terms and conditions please see the individual online course pages:
Beginners guide to linocut printing
How to make a multi-block linocut print
ANY OTHER QUESTIONS?
Please contact michellehughesdesign@outlook.com or ring 07808 472379.