Terms and Conditions

GENERAL

Michelle Hughes operates this website. The terms 'we', 'us' and 'our' throughout the site refer to Michelle Hughes. Michelle Hughes offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our 'Service' and agree to be bound by the following terms and conditions ('Terms of Service', 'Terms'), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after posting any changes constitutes acceptance of those changes.

This website is hosted on the Wix.com platform. They provide an online e-commerce platform that allows us to sell our products and services to you.

Cookies

Cookies are small text files in your browser that monitor how our site is used. They do not contain personal information and cannot tell us who you are. Please see my Privacy Policy to see how cookies are used on this website.

By accessing this website, you consent to the collection and use of information described in this Privacy Policy.

If you do not want to use 'cookies,' most Internet browser programs allow you to turn them off. If you do this, you can still access our site as normal, but some processes, such as those outlined above, that depend on cookies may not work properly.

Copyright notice

This website's rights, including copyright, are owned by or licensed to Michelle Hughes.

Any use of this website, its images or content, including copying or storing it or them in whole or in part, other than for your own personal, non-commercial use, is prohibited without the permission of Michelle Hughes.

This website and its content (including all images and all text, including our terms & conditions, delivery information, privacy policies, etc.) are copyrighted by Michelle Hughes, with no copying authorised. All rights reserved.

About us

Michelle Hughes Design is a sole trader registered in the UK.

LINOCUT WORKSHOPS

General workshop information

Workshops take place in my home print studio in Holgate, York. The aim is to create a relaxed, welcoming space where you can slow down, learn something new and enjoy a day immersed in printmaking.

What is included

Tools and materials:

All lino cutting tools and printing equipment are provided for use during the workshop.
A reasonable amount of paper and ink is included so that you can experiment, learn and leave with a collection of your own hand-printed work.

Refreshments:

Tea, herbal teas and coffee are available throughout the day. At the end of the session, homemade cake is served.
Please inform us of any dietary requirements in advance. We will always do our best to accommodate where possible.
If you prefer a specific type of milk, please bring this with you.
Gluten-free cakes are available on request and are made using gluten-free ingredients. However, they are prepared in a home kitchen that is not a dedicated gluten-free environment, so cross-contamination is possible. These cakes are not suitable for individuals with coeliac disease, severe gluten intolerance or serious food allergies.
We are unable to cater for diabetic dietary requirements or complex food allergies.

What is not included

Lunch is not provided. Please bring a packed lunch. There are local shops nearby if needed.

Workshop location

Workshops are held in Michelle’s studio in Holgate, York.
Free on-street parking is available. Please park considerately and be mindful of neighbours.
If you are arriving by bike, secure storage is available in the carport.
Full address details and directions will be sent in your pre-course email.

Arrival time

You are welcome to arrive up to 20 minutes before the workshop begins to settle into the studio and give me time to make you a cup of tea or coffee.

Workshops start promptly at the advertised time.

Suitable clothing

We use traditional oil-based inks, which will permanently stain clothing.

Please wear old clothes that you do not mind getting marked. Aprons are provided, but ink tends to travel.

Pre-course details

Full pre-course information, including directions and what to expect on the day, will be sent approximately two weeks before your workshop.

Age restrictions

Due to the use of sharp linocutting tools, workshops are suitable for adults aged 16 and over.

Workshop Terms and Conditions

Thank you for booking a workshop with Michelle Hughes Design. These terms are here to ensure clarity and fairness for everyone attending.

1. Booking and Payment

1.1. Your place on a workshop is confirmed once full payment has been received.

1.2. Payment must be made via the method outlined in your booking confirmation email or as instructed at the time of booking.

1.3. All prices are stated in pounds sterling (£).

2. Cancellation by you

We understand that plans sometimes change. The following policy applies to all workshop bookings.

2.1. If you cancel more than 8 weeks before the workshop start date, you will receive a refund of the workshop fee minus a 10% administration fee.
Alternatively, you may request a transfer to another workshop of equal value, subject to availability and at the discretion of Michelle Hughes Design.

2.2. If you cancel less than 8 weeks before the workshop start date, refunds, transfers or credit notes cannot be offered.

2.3. You are welcome to transfer your place to another person provided we receive at least 24 hours’ notice before the workshop begins. You must provide the full name and contact details of the person attending in your place.

If we are able to fill your cancelled space, a refund of the workshop fee will be issued minus a 10% administration fee.

2.4. Workshops purchased as gifts are subject to the same cancellation policy.

2.5. Refunds will be processed to your original payment method within 3 to 5 business days of cancellation confirmation.

3. Cancellation by us

3.1. In the unlikely event that we need to cancel a workshop, we reserve the right to do so at any time.

If cancellation is necessary due to circumstances beyond our control, including but not limited to severe weather, tutor illness, family bereavement or other Force Majeure Events, you will be offered either:

A full refund, or
A transfer to another workshop of the same value.

We will always aim to provide at least 7 days’ notice where possible. However, in cases of sudden illness or extreme weather, this may not be feasible.

3.2 We cannot refund the cost of any travel, accommodation or other associated expenses under any circumstances. We strongly recommend arranging appropriate travel insurance where relevant.

4. Accessibility

4.1. Workshops take place in Michelle’s home studio. Access is via standard-sized doors and includes small steps.

4.2. A small ground-floor toilet is available, though accessibility may be limited.

4.3. If you have specific accessibility requirements, please contact us before booking so we can discuss your needs and determine whether the space will be suitable.

5. Health and Safety

5.1. Workshops involve the use of sharp lino cutting tools and printing equipment. All participants must follow the health and safety guidance provided during the session.

5.2. Participation is at your own risk. Michelle Hughes Design cannot accept responsibility for injuries sustained during the workshop.

5.3. Any relevant medical conditions, allergies or additional needs should be disclosed prior to attending.

5.4. Refreshments may include gluten-free cakes made with gluten-free ingredients. However, these are prepared in a home kitchen that is not a dedicated gluten-free environment. Cross-contamination is possible.

These refreshments are not suitable for individuals with coeliac disease, severe gluten intolerance or other serious food allergies. Michelle Hughes Design is not insured to cater for complex medical dietary requirements.

6. Liability

6.1. Personal belongings are brought to the workshop at your own risk. We cannot accept responsibility for items that are lost, stolen or damaged.

6.2. Participation in the workshop is at your own risk. To the fullest extent permitted by law, Michelle Hughes Design accepts no liability for personal injury or loss.

7. Intellectual Property

7.1. All workshop materials, including notes, handouts and any recordings, remain the intellectual property of Michelle Hughes and may not be copied, shared or distributed without written permission.

7.2. Workshop content may not be reproduced or used for commercial purposes without prior written consent.

7.3. Workshops take place within Michelle’s working studio and home. Ongoing projects may be confidential. Please ask before taking photographs.

7.4. All artwork displayed or created within the studio remains the property of Michelle Hughes. No artwork may be reproduced, distributed or used without prior written consent.

7.5. Michelle Hughes Design is not responsible for any copyright infringement committed by participants during or after the workshop.

8. Photography and Recording

8.1. Photographs or short video recordings may be taken during workshops for marketing and promotional purposes, including use on the website and social media.

8.2. If you would prefer not to be photographed or recorded, please inform Michelle before the workshop begins.

8.3. Please ask permission before taking photographs of other participants.

9. Changes to the Workshop

9.1 We reserve the right to make reasonable changes to workshop content, materials or schedule where necessary.

9.2 Participants will be notified of any significant changes as soon as possible.

10. Your Conduct

10.1. Participants are expected to arrive on time and remain for the full session.

10.2 Disruptive behaviour or failure to follow safety guidance may result in removal from the workshop without refund.

10.3. Workshops are held in Michelle’s home studio. Please treat the space, tools and equipment with care. Take precautions to prevent ink or materials from being transferred outside the studio area.

Any intentional damage or misuse of equipment, tools or property may result in the participant being responsible for repair or replacement costs.

11. Agreement

11.1. By booking and attending a workshop, you agree to these Terms and Conditions.

Booking and payment

A place in the workshop is confirmed only upon receipt of full payment and a completed booking form. Payments must be made via the specified method on our website or as instructed. Please email michellehughesdesign@outlook.com for a booking form.

If you have any questions, please contact Michelle Hughes at
michellehughesdesign@outlook.com

ONLINE SHOP

Payment methods

Payment can be made by credit card. Payment is deducted when we process your order. We will tell you if your payment cannot be authorised. Full title to the goods purchased will only be passed to you once we receive the full payment.

Prices

We reserve the right to alter prices at any time. From time to time, it may be necessary to change prices either up or down.

Receipt of order confirmation

You will receive a receipt confirmation email once you have placed an order with us. This should be kept safe, as we may ask you for information in correspondence. If you do not receive this email, please get in touch with michellehughesdesign@outlook.com or telephone us at 07808 472379, and we will investigate and confirm that your order has been placed successfully.

Availability of goods

All items are subject to availability. If the goods you have ordered are unavailable, we will inform you as soon as possible.

Delivery

Please see my Delivery and Returns page for details.

Returns, exchanges and refunds

Please see my Delivery and Returns page for details.

Colours

Linocut printing is a handmade process, and variations in colour and detail will occur. This adds to the individuality of each print.
Original prints are scanned and digitised or photographed. I do my utmost to ensure these reflect the colours in the original print. While every effort has been made to show items accurately on our website, slight colour variations may occur. Colour variations may also depend on the calibration and settings of individual computer screens.

Ink and print lightfastness

The oil-based inks I use for original prints are highly colourfast. However, I recommend keeping the prints out of direct sunlight or framing them with UV-protective glass to preserve longevity. For more details on ink durability, please refer to the Hawthorn Printmaker Supplies website.
A commercial printer digitally prints my greeting cards. While the quality is high, please note that these prints may fade over time, particularly if exposed to light.

Sizes

All measurements quoted are approximate.

GIFT VOUCHERS

Gift vouchers purchased from Michelle Hughes Design can be redeemed for in-person workshops in my studio, linocut prints, and cards. They cannot be used for my online courses because a third party hosts them.

The person buying a workshop voucher is responsible for informing the recipient about the terms and conditions, including the cancellation policy for in-person linocut workshops.

ONLINE COURSES

A third party, Thinkific.com, hosts my online courses. They provide us with an online platform to sell our online courses and services to you. For the terms and conditions, please see the individual online course pages: Beginners guide to linocut printing and How to make a multi-block linocut print.

ANY OTHER QUESTIONS?

Please get in touch with michellehughesdesign@outlook.com or ring 07808 472379.